At CardioMender Wellness & Weight Loss, we're looking for a motivated, compassionate individual to help our patients stay on track with their health and weight loss goals. Be the voice and heart of our patient-centric practice.
The Patient Care Coordinator will take ownership of patients' continuity of care through regular, diligent telephone contact with current and former patients, while promoting a family-oriented, non-judgmental, patient-centric culture.
This is a vital role that bridges our medical team and our patients — ensuring no one falls through the cracks and every individual receives the ongoing support they need to achieve their health and weight loss goals.
You'll be cross-trained to support front office functions including scheduling, check-in, and check-out — gaining a broad understanding of our practice and becoming an indispensable part of our team.
Essential job functions include but are not limited to the following areas of responsibility.
The ideal candidate brings a combination of communication excellence, professional integrity, and a genuine passion for supporting patients.
Possesses outstanding telephone communication skills — making every patient interaction warm, professional, and productive.
Exhibits professional, effective communication and superior customer service skills, along with a motivating, positive attitude in every interaction.
Utilizes low-pressure yet effective selling techniques to introduce and promote our wellness programs and products to patients naturally.
Comfortable with standard office and scheduling software. Quick to learn new systems and tools used in a modern medical practice environment.
Ability to be responsible and highly productive in a self-directed position with minimal supervision while consistently meeting performance goals.
Maintains strict confidentiality of highly sensitive patient information. Promotes a nonjudgmental, respectful environment for every patient and colleague.
We take care of our team just as we take care of our patients. Here's what you can expect as part of the CardioMender Wellness & Weight Loss family.
We foster a welcoming, non-judgmental environment where every team member is valued. Our patients' success is our shared mission — and our team feels it every day.
Every decision we make puts our patients first. As a PCC, you'll be the living expression of that commitment in every call and conversation.
We're more than a clinic — we're a family. You'll work alongside passionate physicians and staff who are genuinely invested in changing lives.
Cross-training and internal advancement opportunities exist for motivated team members who want to grow within our expanding practice.
We'd love to learn more about you. Fill out the application form and a member of our team will reach out to discuss the opportunity further.
Questions? Call us directly at (954) 799-6439
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